Customer Service

Consumer Customer Service - Home & Residential Users

Phone: 1-800-NAUTILUS — Option 3, Option 2

Customer Service Hours:
Monday — Friday
6AM - 5PM (Pacific)

Bowflex® Service Email:
customerservice@bowflex.com
Please allow 24-48 hours for a reply.

Nautilus®, StairMaster®, Schwinn® Fitness Service Email:
csnls@nautilus.com
Please allow 24-48 hours for a reply.